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Claire Bartlett is the founder and director of Arden Bookkeeping, voted the Best Bookkeeping firm in the UK at the 2022 Accounting Excellence Awards and winning client transformation award in the 2023 awards. Claire uses a clear and straight forward method to ensure that people in business have the knowledge and understanding to forge a clear path to success. A multi-award winner in her industry, her specialty is helping business owners create stable foundations for a triumphant future.

Claire is passionate in her support for the bookkeeping industry, working tirelessly to highlight the vital part it plays in supporting the UK economy. Alongside running Arden Bookkeeping Claire is an Amazon No.1 bestselling author, regularly appears as guest speaker at business webinars and seminars and is a devoted wife and mother.
LinkedIn: www.linkedin.com/in/claire-bartlett-MICB

In this session, Claire discusses the differences between the accounting and bookkeeping industries in terms of their approach to business. She explains her take as to why accounting practises outnumber bookkeeping practises. Claire will also review both sides of the discussion and outline why she decided to set up her own bookkeeping practise, as well as the journey that led her there.

Claire delves into the pros and cons of creating a bookkeeping practise and questions whether entrepreneurialism is the future for the industry as a whole. She will discuss the journey she took in the creation of her practise and outline the lessons she learned along the way.

Never one to shy away from criticism, Claire will also highlight the reaction she’s received from accountants and clients as her practice grew.

After initially working in a range of bookkeeping and accounting roles, Lucy took up a role in a team administering the £17 billion pension fund of one of the Top 3 UK banks. Later moving on to a project working with an international partner to scope a new pensions administration system. This work drew on expertise in:

• Workflow Management
• Process mapping
• Systems design
• Test design and implementation
• Interpretation of scheme rules and legislation

After a career break, Lucy went into practice as a bookkeeper, growing and developing a successful bookkeeping practice that she then sold. Whilst in practice as a bookkeeper, Lucy developed and implemented policy and processes to ensure that the business was compliant with all legislative requirements, including Anti Money Laundering legislation.

Having successfully sold the business, Lucy worked for one of the supervisory bodies supporting members to meet their legislative obligations and satisfy professional standards. In this role Lucy provided training, worked to raise awareness, and provided advice to a wide variety of members – alongside overseeing the mandatory penalty regime and developing an independent appeals process.

Becky Craven is a Visual Business Strategist who helps ambitious business owners transform from hiding behind their businesses to confidently marketing them with clarity and purpose.

With 18+ years of experience working with well-known companies, including BBC, Nestle, Timberland, Clarks, Virgin, and Boots, plus thousands of entrepreneurs. After completing an MA in Photography, Becky has successfully developed her career specialising in strategic visual content for empowering entrepreneurs through her signature "3 Months of Strategic Content in 3 Days" intensive program.

Becky brings deep marketing expertise and visual storytelling skills to help business owners get their "vava voom" back. Her clients consistently report going from feeling overwhelmed and awkward about self-promotion to genuinely excited about sharing their brilliance with the world.

As a creative powerhouse with a passion for storytelling, Becky specialises in transforming brands through the strategic use of photography and video with a social-first focus.

Becky's unique approach focuses on helping professionals and business owners overcome their social media overwhelm by providing proven, step-by-step frameworks that build confidence and deliver results. Her "Instagram in an Instant" methodology has helped hundreds of business owners transform their social media presence without compromising their professional image or requiring hours of daily effort. She believes that if she can master Instagram marketing, anyone can.

A South West UK-based content creator and former advertising professional, Becky holds qualifications in mentoring and coaching from the Chartered Institute of Marketing.

When she's not helping clients build their marketing confidence, you'll find her exploring the Devon countryside on bike or foot or planning her next travel adventure.

Nick Elston is one of the highest-profile and leading Inspirational Speakers on the Lived Experience of Mental Health.

In life, we can either let our adversities, our challenges, define us negatively for the rest of our lives…or…we can choose for it to forge something beautiful, something powerful – something that never would have existed without you going through your ‘stuff’ in the first place.

Described as a ‘BIG man, BIG heart, BIG story & BRUTAL honesty!’, ‘Utterly inspirational, absolutely engaging!’ and ’10/10 – a Speaking Masterclass!’ – Nick shares his experiences of Mental Illness, Mental Ill-Health & Breakdown worldwide – through his powerful, inspiring, engaging & emotional talks.

Most importantly, Nick shares his ‘Lived Experience’ through insights, tools, tips and techniques on how to manage Anxiety in Life, in Business – to implement immediately.

Natasha is a passionate bookkeeper with a deep love for helping others. Her journey in this field began when started a modern apprenticeship right back in 1997. Since then, she's been on a mission to learn, evolve and to help others. She believes in supporting others and these principles guide every aspect of her work. She's a firm advocate for always helping others and strives to make a positive impact in the bookkeeping community and beyond.

Jo Marshall from Yorkshire Payroll Services Ltd offers payroll training and consultancy to all businesses and payroll processing and bookkeeping services to small local businesses. With more than 20 years payroll experience, Jo can help and support businesses with all their payroll needs; from training the team to consultancy to implementing a new payroll solution.

Jo also presents payroll courses for the Chartered Institute of Payroll Professionals as well as other CPD training providers.

In December 2016, Jo became a QuickBooks Pro Advisor, offering small businesses bookkeeping solutions as well as a payroll bureau service.