FAQ

  • Do you accept returns?

    Yes, we accept returns for defective and non-defective products.

  • Do you accept exchanges?

    Yes, we accept exchanges.

  • What is the product's condition that your store accepts for a return or exchange?

    Only new products - This includes products that are unopened in original packaging or have never been used.

  • Return Window - The amount of time a customer has to return a product?

    30 days.

  • Return method?

    In store.

  • Return label?

    Customer's responsibility.

  • Restocking fee?

    20% of product price.

  • Refund processing time - How many days it takes for the customer to receive a refund?

    14 days