Course Details

The biggest challenge facing the accounting profession in 2023 is The People Part. 

  • Attracting the People to deliver the service. 
  • Retaining the People we currently have to serve our clients. 
  • Leading the people as we navigate a post COVID world.


Our number 1 customer has become our team, the people who help us serve our customers.


Des O’Neill covers the following key points during this session:


Topic 1: Understanding the Changing Landscape

Topic 2: Retaining the People

Topic 3: Leading the People

Topic 4: Attracting the Right People

Topic 5: A Post Covid World

Topic 6: Leveraging Technology

CPD Club

Enjoy all of the premium features of the ultimate resource for the UK Accounting Community.

CPD Course Speaker

Founder, OmniPro and CPD Store

Des O'Neill

Having worked for a number of years in practice, and with one of the profession’s regulatory and support institutes, Des co-founded OmniPro to develop tools, techniques, products and services that make accountancy more profitable and rewarding.

Des is passionate about bringing innovation to the accountancy profession and enabling accountants to achieve what they want from their careers and business. His core belief is that when empowered to achieve their best, accountants can deliver transformative results for clients.

He holds qualifications from the ACCA Association of Chartered Certified Accountants, CPA Institute of Certified Public Accountants and ACIS Association of Chartered Secretaries and Administrators.