Course Details

HMRC are receiving record numbers of complaints about service levels. HMRC compliance staff appear under more pressure than ever to collect more tax. A change in government promises even greater scrutiny. All practitioners need to know their rights as well as the rights of their clients.


During this course Kevin Igoe covers the following topics:

  • Current Trends
  • HMRC Selection Processes
  • Nudge Letters
  • Client confidentiality
  • Complaints
  • Common Problem Areas
  • The Future...

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CPD Course Speaker

Bspoke Fee Protection

Kevin Igoe

Kevin Igoe CTA has worked in tax for over 40 years. He was with a fee protection provider for 29 years before moving to Bspoke Fee Protection in January 2024.

Prior to that he worked at HMRC and one of the "top 4" accountancy firms.

He has seen over 35,000 HMRC investigations and enquiries and continues to provide assistance to firms of accountants.

He is Chairman of the UK Tax Investigations Conference and is seen as one of the UK's leading experts in HMRC Tax Investigations and Enquiries.