Well Paid Consulting
Ros Hendren
Ros is a Payroll and HR industry professional with over 35 years’ experience. Having fellow status of the CIPP, HEA, and the CMI, as well as gaining individual chartered status with the CMI, she has proven experience within the strategic Payroll and HR community, and from 2014 was elected to, and served as, a non-executive director on the CIPP board for almost 6 years, helping shape the future of the institute. Ros is also a member of the Reward 300 2025, highlighting the most impactful individuals within the pay & reward profession.
Working for her own organisation, Well Delivered Ltd, Ros has extensive experience, providing, assistance, to organisations looking to improve their payroll team structures and operational processes, implementing new systems, supporting TUPE transfers, and merging payroll operations into shared service centres.
Industry experience includes 12 years working in the HR and Payroll outsourcing industry, having previously worked for Ceridian, LogicaCMG, and NorthgateArinso in implementation, quality, consultancy, and strategic management roles. Additionally, Ros has extensive experience working as a consultant for her own organisation, assisting in-house payroll departments in improving processes and performance, building and developing teams, implementing new HR, payroll, and expense systems, and merging payroll services into HR shared service centres. Ros also provides regular editing support and topical articles for a number, of well-known industry publications.
Ros has focussed in recent years on expansion into the Global arena, assisting clients with improving their global payroll reconciliations, supporting the selection and implementation of new global payroll systems, and auditing global payroll operations.
Working with the CIPP Ros has been a tutor for their qualification programmes for the last 23 years and, is a registered Payroll Assurance Scheme (PAS) assessor for them. An additional part of Ros’ relationship with the CIPP has included writing and developing material for the institute’s qualifications.
Ros holds a high profile within the HR and payroll industry, becoming a finalist in the Payroll World Awards 2004, being awarded the IPP Payroll Employee of the Year award in 2007 and, being regularly named in the Reward Strategy ‘Reward 300’, including being shortlisted for an individual award in 2020.