Course Details

Busy season can be one of the most demanding periods for accountants and finance professionals. Long hours, tight deadlines, and heavy workloads create significant stress, impacting both performance and personal wellbeing. The summer holidays are also key times for stress: when teams are stretched due to people having their holidays (which is quite right!) This course is designed to equip professionals with actionable strategies to manage stress, build resilience, and enhance overall wellbeing. By attending this session, accountants can improve their productivity, reduce burnout risk, and foster a healthier work culture. Investing in wellbeing isn’t just a personal benefit—it leads to better business outcomes, stronger teams, and improved client service.


In this course Susan Heaton-Wright covers the following topics:

  • Understand why we get stressed and the impact this has on performance.
  • Sharing practical tips based on neuroscience to develop resilience and mental wellbeing.
  • Top tips for structuring your work schedule, including planning ahead and time management skills
  • Developing more effective communication strategies internally and also with your clients.
  • Creating your personal programme to manage stress

 

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CPD Course Speaker

Superstar Communicator

Susan Heaton-Wright

As a Leading Thought Leader in Presentation Skills, Presence, Charisma, leadership communication and Credibility, Susan has supported talented individuals, teams and organisations to communicate with impact to influence others. Using her expert knowledge in communication and performance, as well as her experience as a leader and board member, Susan shares entertaining, engaging keynotes, masterclasses and workshops for organisations. She is a multi-award-winning businesswoman; International Keynote Speaker, former Prize-Winning Opera singer, author, podcaster and the founder of SuperStar Communicator empowering leaders and future leaders to communicate with impact, confidence, clarity and credibility in all professional conversations and to be noticed for career success. These include delivering speeches, presenting ideas and opinions, public speaking, having difficult conversations and being effective in meetings. She is passionate about everyone presenting the best version of themselves; being authentic and being able to speak and communicate with their personality. Her company works with multi-national companies: pharmaceutical, financial services, International Professional Associations, Professional Services and multi-national companies. She has worked with attendees from more than 140 countries worldwide. Susan has delivered Keynote Speeches and breakout workshops throughout the United Kingdom and Ireland; in Italy, France, Belgium, The Netherlands, Eire, UAE and Lithuania as well as virtual and hybrid delivery. In 2020 she was named as a top 100 Influential Female Entrepreneurs in UK. In 2024 Susan contributed two chapters to “Business Development for female lawyers”. Susan visits Athens annually to lead The Love Without Borders Charity Music programme, which supports refugees. She also fundraises for the Alzheimer's Society and The Isabel Hospice in Hertfordshire. She lives in Hertfordshire where she enjoys swimming, performing in an Improv Troupe, playing viola in an orchestra and designing and sewing her handmade wardrobe.