Course Details

Women do not need fixing. However significant research shows that women’s opinions, ideas and influence are not as highly valued as men’s.  Everyone thrives when they discover the essential skills communication: to ensure they make a positive impact; influence and communicate with confidence. Using the latest neuroscience research and the most effective communication skills, this session will ensure women at all levels are respected for their contribution in business conversations, pitches and opinions. We cover key skill areas that will increase credibility, influence and engagement in a practical engaging way.

 

In this course Susan Heaton-Wright covers the follow topics:

  • The key difference on how communication is used by men and women – as discovered by Neuroscientists in 2024 and how this knowledge could be used before starting a conversation.
  • Considering the purpose of any spoken communication, including who you are speaking to, to ensure maximum engagement.
  • The language we use and how this could negatively impact our credibility.
  • How our non-verbal communication could increase the effectiveness of our spoken communication
  • Discovering how our voices influence the success of our opinions and ideas being heard by others. 

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CPD Course Speaker

Superstar Communicator

Susan Heaton-Wright

As a Leading Thought Leader in Presentation Skills, Presence, Charisma, leadership communication and Credibility, Susan has supported talented individuals, teams and organisations to communicate with impact to influence others. Using her expert knowledge in communication and performance, as well as her experience as a leader and board member, Susan shares entertaining, engaging keynotes, masterclasses and workshops for organisations. She is a multi-award-winning businesswoman; International Keynote Speaker, former Prize-Winning Opera singer, author, podcaster and the founder of SuperStar Communicator empowering leaders and future leaders to communicate with impact, confidence, clarity and credibility in all professional conversations and to be noticed for career success. These include delivering speeches, presenting ideas and opinions, public speaking, having difficult conversations and being effective in meetings. She is passionate about everyone presenting the best version of themselves; being authentic and being able to speak and communicate with their personality. Her company works with multi-national companies: pharmaceutical, financial services, International Professional Associations, Professional Services and multi-national companies. She has worked with attendees from more than 140 countries worldwide. Susan has delivered Keynote Speeches and breakout workshops throughout the United Kingdom and Ireland; in Italy, France, Belgium, The Netherlands, Eire, UAE and Lithuania as well as virtual and hybrid delivery. In 2020 she was named as a top 100 Influential Female Entrepreneurs in UK. In 2024 Susan contributed two chapters to “Business Development for female lawyers”. Susan visits Athens annually to lead The Love Without Borders Charity Music programme, which supports refugees. She also fundraises for the Alzheimer's Society and The Isabel Hospice in Hertfordshire. She lives in Hertfordshire where she enjoys swimming, performing in an Improv Troupe, playing viola in an orchestra and designing and sewing her handmade wardrobe.