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In today’s fast-paced and demanding workplace, technical expertise is no longer enough on its own. The ability to communicate clearly, confidently, and assertively is essential for career success, leadership and professional growth.

This session is designed for accountants and finance professionals who want to strengthen their communication skills, build confidence in how they express themselves, and develop a more assertive presence in the workplace.

Many professionals struggle with speaking up, saying no, managing pressure, or handling difficult conversations. Over time, this can lead to frustration, reduced confidence and a lack of visibility with key stakeholders.

Assertive communication is not about being aggressive or dominating conversations. It is about expressing your thoughts, needs, and boundaries clearly and respectfully while maintaining strong professional relationships and building trust.

By attending this webinar, you will gain practical tools to communicate with confidence, handle challenging workplace situations effectively, and strengthen your professional presence and impact.

In this webinar, Conor Clarke will cover the following five key topics:

1. Communication Styles and Self-Awareness

Explore the different communication styles including passive, aggressive, and assertive. Learn how to recognise your default style and understand how it impacts your confidence, relationships and effectiveness at work.

2. Building Self-Trust and Confident Communication

Understand how mindset, self-belief, and internal dialogue influence how you communicate. Learn how to reframe self-doubt and build the confidence to express your thoughts clearly and professionally.

3. Assertive Communication in Practice

Develop practical strategies to communicate more effectively in everyday workplace situations. This includes structuring your message, using clear language, managing tone and communicating with clarity under pressure.

4. Boundaries, Saying No and Managing Requests

Learn how to set professional boundaries, manage expectations, and say no confidently and respectfully. Build the skills to protect your time and priorities without damaging relationships or creating conflict.

5. Speaking Up, Feedback and Handling Difficult Conversations

Build confidence in speaking up in meetings, contributing ideas, and increasing visibility with managers and stakeholders. Learn how to give and receive feedback effectively, and handle criticism and conflict in a calm, professional way.

By attending this session, you will:

• Gain a clear understanding of assertive communication and its role in career success
• Build confidence in expressing your ideas, opinions and needs in the workplace
• Learn how to set boundaries and manage demands more effectively
• Develop practical skills to handle feedback, conflict and difficult conversations
• Increase your visibility, credibility and professional impact

This webinar will be of most interest to:

• Accountants and finance professionals in practice or industry
• Professionals who struggle with speaking up or expressing their views confidently
• Managers and emerging leaders developing their communication and leadership presence
• High-performing professionals looking to increase influence and visibility
• Anyone who wants to communicate more clearly, confidently and assertively at work

Course Level: Foundation to Intermediate

Designed for professionals who already have strong technical skills and are now ready to strengthen their communication, confidence and workplace effectiveness to progress in their careers.